R
RealaticKnowledge Base

Using broadcast messaging

Send WhatsApp messages to multiple leads at once using template-based broadcasting.

Overview

Broadcast messaging sends the same WhatsApp template to multiple leads simultaneously — useful for project launches, events, or price updates.

Creating a Broadcast

  • Go to WhatsApp > Broadcasts
  • Click New Broadcast
  • Select the template to send
  • Choose your audience (by project, stage, source, agent, or date)
  • Fill in template variables
  • Preview and send or schedule
  • Broadcast Limits

    Meta enforces daily limits based on your tier:

    • Tier 1 (new) — 1,000 contacts/day
    • Tier 2 — 10,000/day
    • Tier 3 — 100,000/day

    Tracking Results

    View sent, delivered, read, and replied counts after each broadcast.

    Sending unwanted messages can lower your WhatsApp quality rating, so target broadcasts carefully.