R
RealaticKnowledge Base

Creating a booking from a lead

Convert a qualified lead into a confirmed booking with unit selection and token payment.

Overview

A booking represents the conversion of a lead into a confirmed sale, tracking the post-sale journey.

Steps to Create a Booking

  • Open the lead's detail page
  • Click Create Booking
  • Fill in:
    • Unit Selection — project, unit, configuration (auto-filled)
    • Financial Details — base price, total price, token amount, payment plan
    • Buyer Details — name(s), PAN, Aadhaar, address
    4. Click Confirm Booking

    What Happens After

    • Lead status changes to Booked
    • Inventory unit status changes to Booked
    • Payment schedule is generated from the selected plan
    • Booking appears in the Bookings module
    • Confirmation messages can be sent via WhatsApp

    Always double-check the unit number and total price before confirming. The unit is locked once booked.