R
RealaticKnowledge Base

Recording payments

Track payment receipts against booking milestones and monitor outstanding dues.

Overview

Once a booking is created with a payment plan, record payments against each milestone as they are received.

Recording a Payment

  • Open the booking from the Bookings module
  • Navigate to the Payments tab
  • Click Record Payment
  • Enter: Amount, Date, Method (Cheque/NEFT/RTGS/UPI/Cash/DD), Reference, Milestone, Notes
  • Click Save
  • Payment Status

    Each milestone shows: Due Amount, Paid Amount, Balance, and Status (Pending/Partial/Paid/Overdue).

    Payment Reminders

    Realatic can automatically send WhatsApp reminders before, on, and after due dates.

    Payment Reports

    • Collections Report — total payments received in a period
    • Outstanding Report — pending payments with aging
    • Agent-wise Collections — performance by team member

    Record payments the same day they are received for accurate reports.